MacOS – Application asks to allow incoming communications but is already allowed in firewall preferences

firewallfontmacos

One of my login items is called FontAgent Activator.app

Each time I restart, I am prompted to accept incoming network communications for this app. However the app is already listed as allow incoming communications in the firewall preferences. This is the only app that has this issue.

Font Agent Pro support has not come up with a resolution. They said it might be a corrupt firewall. I deleted the firewall plist file completely and restarted, effectively resetting all the firewall preferences. I then have added apps to the list as needed, and that has not fixed it.

This dialog is getting annoying. Anyone know of a possible fix?

Thanks

example screen shot:
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Best Answer

Without more details, it is difficult to guess what might be causing this.

The first step I would take in troubleshooting this is to create a new user account; log into that account and install the application; and see if the behavior is the same via the new account - if it is, then the problem lies in the application itself; if not, then the problem lies in your user account.