I am using Artisan 725 on my Macbook and when I try to scan it says that the printer is not able to communicate – "Communication error has occurred." However, it will let me print.
Has anybody else had a similar issue with this printer/scanner and found a way to resolve it?
Best Answer
This is because the Epson Artisan 725 is considered an MFP or Multi-Function Printer. This means it's actually two separate devices that just share the same footprint. So, it is entirely conceivable that the printer drivers are readily available from Apple while the scanner driver isn't.
Heading over to their Support Page, it appears that they have both printer AND scanner drivers for macOS (Sierra) so you would need to install that driver for your scanner to work.