Macbook pro trackpad works but not detected in system preferences

macbook propreferencestrackpad

My macbook pro's trackpad is working normally, but when I check up the system preferences > Trackpad, I find that NO trackpad is found!

I use macOS Catalina Version 10.15.7,
and this is the mac I use
https://support.apple.com/kb/SP747?locale=en_US

And I have the same problem in safe mode.

Best Answer

open up system prefs and click the 'view' drop-down options (Next to the apple logo on the upper left corner of your monitor its the third option) > go to 'customize' and check to see if there are any disabled preferences...(such as your touchpad or whatever...)