As in the title. I can only work with mouse and keyboard via USB/BT. Built-in keyboard and trackpad are unresponsive during the boot, login screen nor in OS. Tried: SMC, PRAM reset, safe boot, 3rd party service.
Surprisingly that tricked worked 2 times in a row: Remove Existing Wi-Fi Preferences in macOS Sierra
I have no clue – nothing was spilled onto it, it just stopped working and becomes responsive very rarely (apart from the trick described above). I want to avoid keyboard/trackpad/board replacement.
Best Answer
It seems the trackpad cable is a potential cause, due to it rubbing on the back cover as demonstrated in this video: https://www.youtube.com/watch?v=aPFCIE0U1ew&t=26s