I recently purchased a MacBook Pro with Retina display. I always struggled with different kind of problems when I was an owner of other laptops like ASUS, HP, DELL, etc. I wanted something more reliable.
The new MacBook Pro made me very happy until I noticed a stuck green pixel in the middle of the screen. It showed up 2 weeks after I received my MacBook. My problems start like before with other laptops…
Anyway, I have an appointment at the nearest genius bar but my guess is that they will do nothing for one dead pixel.
So my question is : Is there any Apple worldwide policy for dead/stuck pixels ? What I should be aware of before my appointment to help me with the eventual MacBook replacement ?
I tried to fix it with a different methods that you can find on Internet with no results.
P.S. MacBook was purchased online and the appointment is in one of Paris genius bar.
Best Answer
My guess is that it would be covered under AppleCare. They may opt to either fix it or replace it. But I'm not 100% certain.