Can’t Update to Windows 10 on MacBook Pro Due to Apple Broadcom Bluetooth

bluetoothbootcampmacbook prowindows

I've followed the instructions here : https://support.apple.com/en-au/HT204990

I have a late 2013 MacBook Pro Retina. Currently running Windows 7 64bit. I've got the latest OS X 10.11 El Capitan, all software updates applied. I've run the Apple Software Update in Windows 7 – all up to date.

When I click on the Get Windows 10 icon, it displays:

"Unfortunately, this PC is unable to run Windows 10… because one or more things are incompatible.

Viewing the report, it says:

"The device manufacturers haven't made these devices compatible with Windows 10, so they won't work. Check with the manufacturers for support."

Apple Broadcom Built-in Bluetooth

Apple Inc.

Best Answer

Try updating the bluetooth driver using the one found here: http://support.lenovo.com/au/en/downloads/ds031759

It should have the supported Windows 10 driver for the Bluetooth chipset found in that model (BCM20702).

Once completed, try the upgrade again.