MacBook – “at” symbol is not working in everyplace

keyboardmacbook pro

I have connected a Microsoft keyboard to my MacBook Pro 2019. Since doing this, the @ symbol is not appearing when pressed.

Case 1:

  • With the integrated keyboard, in Chrome, VSCode or another text editors, or even here typing:
  • Key combination: right option + q: nothing happens

Case 2:

  • With the external keyboard, in Chrome, VSCode or another text editors, or even here typing:
  • Key combination: right option + q: nothing happens

Case 3:

  • With the integrated keyboard, Slack, Notes:
  • Key combination: right option + q: @ <– only that way works

Why I can't write at all the @ symbol with the external keyboard?
Why I just can write in some apps the @ symbol with the integrated keyboard?

This is the input source:
enter image description here

And this are the Modifier keys:

a) for integrated:
enter image description here

b) for external:
enter image description here

Note that I remapped the command/option in the USB keyboard, but with this keyboard there's no way I can write the @ symbol

Best Answer

If you look on your keyboard, you should see the @ above one the keys, probably the number 2. Try the combination Shift + that number and see if that works.

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