I need help. I have a MacBook Air.
I have a new battery. It has only 21 cycles in it. Out of nowhere it stopped charging. I checked my battery status and it showed as NOT CHARGING. (More specifically "Charging: NO").
So basically I have to use it plugged in. I've tried the SMC restart and many other options I've found here and other places online.
Does anyone have a solution or an idea on what I could do? Thanks!
Oh, I've tried with 2 different chargers as well.
UPDATE: I just finished talking with MAC assistance and they also made me press another combination of keyboards: POWER + SHIFT + COMMAND + P + I + R (or something like that) and the system rebooted. But that didn't help either.
Best Answer
Apple is pretty clear that if one SMC reset doesn’t fix your power issue, the next step would be a hardware repair.
Now before you do that, consider the machine stops charging the battery past 90% or so and you are above 97% charge. No panic and just let the battery drain down a bit and make sure it’s just not resting the charge.
Assuming it doesn’t start charging when you’re at 85 % capacity, then seek a repair. For now, make sure your backup is running just in case, but nothing is amiss in regular readings whatsoever.
That repair would be to take a new adapter to your Mac to be sure it’s not the adapter or a stuck pin, then they would inspect and replace the MagSafe port or the battery or cables or the Logic board (or even a combination of some or all of the above).
You did good work making sure it’s not something simple so unless you missed a stuck pin in your adapter or physical debris in the MagSafe port, time for a repair.
There are probably dozens of other similar or duplicate questions here if you search on the right or use the main search.