MacBook Air 2020 multiport not working properly

chargingmacbook prousb

The problem: One of the USB-C port of my multiport is not wokring, all others are working fine.

In detail:
The multiport has two USBC sockets, SD and micro-SD card reader and 2 "normal" USB (I think version 3.0) sockets. One of the USB-C ports does not work, but all other sockets do. I need at least one USB-C for an external display and the other to charge the MacBook Air from time to time, but since I cannot use both I need to disconnect the display to charge the notebook.

What I've tried:
The display and charging works fine on the one USB-C socket and also no problems if connected directly (I need the multiport also for the USB ports, that's why I still need it…)
The multiport should be working fine as I tried another one (same type) because the first did not work.

Is there any updates to do or driver problems I have to solve? I am not so experienced in this kind of field.

Only the USB-C port on the far left works

Best Answer

If both multiports behave the same way — that is, show the same flaw — then it's likely the flaw is with the multiports' design or construction, or both, and not the fault of the Mac.