I purchased an app (Divvy) from the Mac App Store ten days ago and still have not received an email receipt for the purchase. The e-mail address in the App Store Account Settings is correct and it's not in the Spam folder. The same account gets receipts fine when I make purchases in the iTunes Store.
Is there a way to either:
- View old receipts somewhere, or
- Get receipts emailed again?
The reason I need the receipt itself is so I can turn in an expense report. In the case of Divvy, it's not that expensive, but if I can't get receipts, I'm certainly not going to make further purchases.
Best Answer
While going off of the recommendation from @Mark to contact Apple Support I found a way to (kind of) get a receipt by following the directions on this page which shows you how to get order numbers.
Basically, in iTunes, you click on your username/email-address and then log in. This will bring up your Account Information window where you can select the "See All" under the "Purchase History" section. This will take you to a list of transactions.
Unfortunately, you can't print these out directly, but you can take a screen grab of the receipt (Cmd+Shift+3 or Cmd+Shift+4) and then print the resulting graphic.
A little bit of a hack, but it gets you there.