emailmac
I have a business colleauge that my mail prgramme thinks is sending junk mail.
I have added them to my contacts.
I also set up a rule that any email from that address go into my inbox, but neither of those steps have worked and all messages still go into junk.
Can anyone recommend what else I could do?
Many thanks
This worked for me
Assuming you have already setup the alternate account in your gmail
- Remove the gmail account from your iphone
- Add new mail account
- Settings > Mail > Add Account > Other
- Enter standard gmail id and password in New Account screen
- Enter standard gmail id and password in IMAP and SMTP screens (imap.gmail.com, smtp.gmail.com)
- After account is setup, under "IMAP Account Information" change address field to the desired account (Note that the "Incoming Mail Server" settings will remain as gmail info, this is the difference between creating the account manually and using the automatic gmail setup)
Enjoy
Mail.app has a feature called rules that enables you to automate your mail tasks.
You can define rules in the Mail preferences.
Best Answer
Lets assume your email provider is gmail.
If that person is marked as Junk Mail in gmail, it will be forwarded as such to your Apple Mail.
To fix it go to your gmail (web site) and fix it there.