Mac – How to recover data from a mac that crash on login

crashhard drivemacrestore

I have a mac book pro that is crashing everytime I logged in (with every users). The cause may be that my gf put so many pictures and video on the hard drive that it can't even start (from the restore utility, it has 40mb of free space).

I am looking for a way to recover the data from the hard drive , before I can restore it with a clean setup.

I have done it previously on windows partition by using a live linux distro and copying to an external drive, but the mac book doesn't seem to recognize it. Is there a trick ? Or a way to access the console from the login screen ? Maybe a way to mount and extract data from a recovery image I would create from the recovery partition. I am at lost here,

Thank you in advance for your advices

Best Answer

Your response indicates that you can boot into the recovery partition so I am making that assumption for this answer.

If you can boot into the recovery partition (accomplished by holding down Command+R while your computer is booting), there are a couple things that may work. Either using Disk Utility to create a disk image (easy but time-consuming) or using the terminal to transfer files (hard if you're not comfortable with the command line but more likely to work).

To create a disk image:

  1. Connect an external hard drive to your computer, then boot into recovery mode by holding down Command+R at boot until you see the Apple logo.
  2. Choose a language, then select Disk Utility from the options you are presented with.
  3. In Disk Utility, you should see a list of all disks connected to your computer on the left-hand side. Choose the one that says Macintosh HD (or whatever you call your HD).
  4. Click the New Image button from the top of the window.
  5. Change the Where field to your external hard drive but leave the other settings alone (Image Format: compressed, Encryption: none), then click Save.
  6. It will take quite a while if it works but, once done, you will have a mountable disk image containing all of the files from your computer. Test it by opening it on a working computer before erasing your HD though (I've made that mistake before).

If that fails, you can use Terminal to transfer files from the recovery partition by following these steps:

  1. Connect an external hard drive to your computer, then boot into recovery mode by holding down Command+R at boot until you see the Apple logo.
  2. Choose a language, then click on the Utilities menu option from the menu bar and select Terminal.
  3. Once in the terminal, you can use standard terminal commands to find and copy data from your internal drive to your external drive.

I can add more info on using the Finder to copy files if you need it but this is a useful primer.

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