I'm at my wits end here with a new Mac Mini. I bought a brand new mac mini, took it home, and did nothing but create a user account. When I try to connect to my network (Comcast Xfinity), I continuously get a "connection timeout" error before it even authenticates my password. The same thing always pops up when I try to connect to ANY network around me, even using my phone as a wireless hotspot. However, another MacBook Pro, iPhone 6, Lumia 920 (Windows Phone), and Surface Pro 3 in this apartment are able to connect without ANY issues whatsoever, so it is definitely isolated to my mac mini.
I took it into the apple store today, and they decided that it would be easiest to just give me a new mac mini. I tested it out at the store, and it was able to connect to both an open and a WPA2 encrypted network. Brought it home, and NOTHING. Connection timeout!
Here are some things I have tried:
- Creating a new location inside network preferences with other options removed.
- Removing password on network and making it open.
- Restarting Mac Mini and router.
- Changing channels on my router with random ones from 1 to 11.
- Changing ipV6 to Link-only (someone recommended this).
I cannot find any more suggestions on google, and apple's phone support is fairly unreliable. I am so frustrated with this…I am normally a windows person, and was really expecting a magical out of the box experience, not this. ANY help would be greatly appreciated. I will post whatever logs I can to help out!
Here are my machine specs:
OS: OS X Yosemite Version 10.0.1
Hardware: Mac mini (Late 2014)
-2.6GHz Intel Core i5
-8 GB 1600 MHz DDR3 RAM
-Intel Iris 1536 MB graphics
Thank you so much guys!
Best Answer
It's a combination of the Mac mini and the xfinity router. I've had this problem with multiple Apple devices over the years, but only when using the xfinity router. Do yourself a favor, buy a really good router and just use a cable modem. I guarantee this will fix the problem.