Mac – Bose QuietComfort 35 Bluetooth Headphones crackling/choppy when connected to Mac

bluetoothheadphonesmac

QC35's are linked to both my iPhone and my Mac but when I connect the headphones to my Mac (without pairing to my iPhone) the sound is choppy (brief & frequent loss in audio).

Sometimes pairing my iPhone fixes the problem but not always. What can I do?

Best Answer

UPDATE: I no longer experience these issues so it was likely fixed by a previous update. Open the "Bose Connect" app on your phone and make sure your firmware is up to date.


When experiencing issues on Mac, open the "Bose Connect" app on your iPhone and connect to your headphones from there (if not already connected).

The app correctly configures the headphones and eliminates all sound issues.