Mac – “Account Not In This Store” Error

mac-appstore

I'm trying to subscribe to an app (downloaded from the MacOS App Store) and I keep getting the error

Account Not In This Store
Your account is not valid for use in the U.S. store.
You must switch to the Brazilian store before purchasing.

But I AM logged into the Brazilian store. I've seen a few mentions of this error, tried to follow the suggestions (logging in and out, restarting the computer, change store region and change back) to no avail. Does anyone have any idea how to solve this?

Thanks in advance

Best Answer

I managed to find a solution:

Uninstalling and reinstalling the app and changing stores didn't work, but I followed the ""Account Not In This Store" error message with "Change Store” button" tip from https://mindnode.com/support/kb/payment-issues and managed to subscribe!

Related Solutions

Mac – Being asked to log into a different account on Mac App Store

To make the AppStore forget the old credentials with which an app was downloaded, remove the _MASReceipt directory in the app itself.

To do this:

Open Finder and navigate to Applications.
Ctrl+Click the application and choose "Show Package Contents".
Expand the Contents directory and click the _MASReceipt directory to select it.
Type Command+Delete to delete the directory permanently---you will be prompted for your credentials since this is a protected file.

Quit and restart AppStore, then find the application. The button should now say "Free" or "Install" instead of "Update". Clicking it will update your app to the latest version, doing so as the currently logged-in Apple user.

This can also be a temporary issue and it can clear up over time once the servers recover from some overload conditions.

Mac – Can’t download from App Store

Try resetting the Mac App Store.

Enable the debug menu and restart the Mac App Store.

defaults write com.apple.appstore ShowDebugMenu -bool true

Choose the Reset Application option and restart the Mac App Store.

Best Answer

Related Solutions

Mac – Being asked to log into a different account on Mac App Store

Mac – Can’t download from App Store

Related Question