So yesterday I went to sleep and I saw an update. I didn't update since I couldn't be bothered, but when I woke up and turned on my iPhone it said update completed. But when I tried to activate it I get that message. I have an iPhone 7 plus and I've been using it for around 3.3 years. P.S the update I downloaded was IOS 13.3.1
IPhone – Your iPhone could not be activated because the activation server cannot be reached
iphoneitunes
Related Solutions
Is there a error number associated with this error?
Did you check to see if you have an internet connection?
Did you restart your computer?
Did you wait a while and try back later? Apple could be experiencing a downtime when you tried to access their server.
Do you have a firewall on? Is the port open for iTunes?
It could be any number of things...Let me know if this helps!
The activation servers were overwhelmed presumably by the volume of activity on launch day. Now activation fails for a different reason - Apple is no longer signing iOS 6 software during the restore process.
Once you get your OS activated either through iTunes or over the air, you will be able to load your backup as you had planned.
Apple would surely make it easier on a segment of its customer base if the service status page were kept updated thusly….
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Best Answer
Since you have an iPhone 7/Plus i immidiately suspect one of the many chip problems plauging those two models (actually the problem is with the motherboard substrate itself, I think).
If it is this one problem, you can find out by jumping to the initial "Hello" screen after the update, if you have that, and selecting the info i in a small circle in the bottom right corner. It will show you various hardware parameters of your phone, such as the serial number. It should also show the IMEI and a few others it gets from the mobile network chip (as far as I understand).
If it is unable to retrieve one or more of these parameters from the hardware, which is a common affliction of the iPhone 7 series, you will not see them in that info screen and it will not be able to activate, and you might get the error you are reporting, despite it managing to reach the activation server. The problem is rather that it doesn't manage to give the activation server the info it is requesting.
If you find that this is indeed the case, nobody is able to fix your phone but Apple, but you might be able to get a free service if you can convince them that it is the same problem essentially (which it is), as the one they have a free program for: https://support.apple.com/iphone-7-no-service