IPhone – Removing the sim lock *with* the code

Your best bet is to just place an ad on Craigslist and in the paper in the lost and found sections. If someone tries to claim the phone, have them identify the picture on the lock screen.

I used to work at an Apple Store Genius Bar. We were not allowed to give out any information from our system ever. If you're located in the US and the phone has a SIM, it probably has AT&T as a carrier. They will not be able to give you any info on the phone either.

Just to provide some insight as far as why Apple can't help you contact the whoever might be listed in their system, remember that a computer or iPhone is a transferrable device. We would frequently have customers bring in a device for repair that was purchased secondhand and the original owner's information was still in our system.

Let's say Tommy buys a MacBook Pro and registers it. Later, Tommy sells his MacBook Pro to Kate because he's broke. Kate purchases the MacBook Pro but does not update the registration. A month later, she leaves the computer in an airport and you find it. You take it to the Apple store and they say, "Oh, here is all of Tommy's info. We'll just call up Tommy and he can come get his MacBook back."

Tommy is not a very scrupulous person, and he fails to mention that he sold the MacBook Pro a month ago. He comes and picks it up and now he has Kate's money and his old computer back. Sweet deal, right? So you can see why this isn't something that Apple would be willing to do.

The Apple employee you talked to was not trying to be obstructive when he wouldn't help you out, but there's a lot of liability things at stake here. They were pretty committed to the idea of protecting customer data, sometimes to the point of idiocy when I worked there, so they're pretty much a dead end as far as returning the phone.

I think I found the Answer I was looking for in How U.S. Carriers Fool You Into Thinking Your iPhone 4S Is Unlocked

Short answer "You can't do it!" If your phone is CDMA, its permanently locked to its CDMA network of origin.

Unlocking your Iphone 4S

Among the three major carriers operating in the U.S., only one, AT&T, will not unlock any iPhone. Because I purchased a Verizon-designated handset, the following information relates to those customers that purchase Verizon iPhones, but the technology and result is the same for any carrier.

When I called Verizon tech support to unlock my phone prior to leaving the U.S., I was told that I had to have a foreign SIM card installed in order to complete the process and that the phone would have to log in to the Verizon network on WiFi. The reason for this procedure is that the phone must validate the foreign SIM.

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So I stopped in at an Apple store in London. We logged into a WiFi network, installed a micro-SIM card from a carrier in England, and within about thirty seconds, the phone was unlocked because Verizon had already unlocked the phone at their end before I left the U.S. For the rest of my travels overseas, it worked flawlessly and provided essentially the same options that are available on any other dual-mode or GSM-only device.

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Four different iPhone 4S versions

When I returned to the U.S., I wanted to confirm that my Verizon iPhone could be ported to another carrier, whether CDMA or GSM. This was the intent of Apple when they designed the 4S: every phone is the same and will work on virtually any carrier in the world.

So, I contacted a regional GSM carrier in the Midwest that has roaming agreements with AT&T and T-Mobile. The carrier was kind enough to provide a micro-SIM card for testing in my iPhone. What I found may infuriate customers who have purchased expensive iPhones from one of the three carriers in the U.S. but at some point decide to switch to another provider because of poor coverage, customer service, or pricing.

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Sitting in South Dakota, I replaced my Verizon SIM with the Longlines Wireless chip. The phone indicated that the SIM was not recognized by the phone and required its removal and device reboot. I contacted Verizon global support to confirm my suspicions. They advised that indeed their phones were locked as against any other carrier in the United States, and that the term “unlock” only applied to overseas carriers.

I next inserted my UK SIM card into the phone, and it logged into AT&T without issue, which confirmed what Verizon told me. I then interviewed managers at three different Apple corporate stores to confirm issues with regard to unlocking.

What consumers need to understand is that there are actually four different versions of the iPhone 4S: Verizon, Sprint, AT&T, and Apple. Only the Apple phone, available from their stores or on-line, is fully unlocked and can be used on any carrier outside the United States. The other phones are permanently locked and cannot ever be used on another carrier in the U.S. Even if you spend $800 for an unlocked phone as I did and dedicate it to a single U.S. carrier, you are locked into that carrier forever if you want to keep using the iPhone. Neither Apple or the other carriers will fully unlock your carrier phone.