IPhone – Problem downloading photos from iPhone Photostream to Windows

icloudiphonephoto-streamwindows

Why doesn't my iCloud panel on my Windows 8 computer always download the photos from Photostream on my iPhone?

I have an iPhone 5, on iOS 7.

Best Answer

It seems that Apple dropped the ball with the new iCloud services for Windows. I've had the exact same issue on 3 different machines and iPads/iPhones from different family members.

What worked for me:

  1. Make a backup of your PhotoStream folder on your PC.

  2. Open the Windows Task Manager (CTRL-SHIFT-ESC) and kill the following processes if they are listed:

    • iCloudService.exe
    • iCloud.exe
    • AplePhotoStreams.exe
    • ApplePhotoStreamDownloader.exe
    • APSDaemon.exe

  3. Then go to the following locations and delete the whole folders (or move them somewhere else for backup):

    • Your photostream folder:
      C:\Users\<YOURNAME>\Pictures\My Photo Stream

    • Mediastream Data folder:
      C:\Users\<YOURNAME>\AppData\Roaming\Apple Computer\MediaStream

  4. Then run iCloud directly:
    C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloud.exe

In theory, things should sync again with the following caveat:

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