iphoneitunesstorage
My storage on the iPhone, which I had cleared to 6 GB of free space (I have NOT downloaded 8.0.2) suddenly, after iTunes software update, went down to 3 GB of free space!
This happened just with iTunes software update on my computer, followed by a sync.
iPhone 4s with 16 GB capacity. iOS 7.0. I downloaded latest iTunes version to my computer 11.4.018.
Is there a error number associated with this error?
Did you check to see if you have an internet connection?
Did you restart your computer?
Did you wait a while and try back later? Apple could be experiencing a downtime when you tried to access their server.
Do you have a firewall on? Is the port open for iTunes?
It could be any number of things...Let me know if this helps!
If you've backed up recently, you might want to do a full restore, which will wipe your iPhone clean and reinstall iOS. After it's done that, it will offer to restore from a backup, reinstalling all apps, calendars, email accounts, etc.
Best Answer
For my phone - the space was being taken up by the download and unpacked iOS 8, which was waiting to be installed. Once I installed the software - the "missing" space appeared again, and the bar displaying my drive capacity was reflecting correctly.
I would check that first - to see if it already downloaded the update. The link will say "Install Now" on the Settings > General > Software Update page in iOS.
Regards,
Ed