I need help with my iPhone. It's stuck on the 'connect to iTunes' screen.
iTunes does recognize the iPhone, but when I select 'restore', it goes through a few progress bars, then errors again. I've already tried to hard reset the phone, but that doesn't work either.
Best Answer
Please note that the instructions I am giving are assuming you are using an English copy of Windows, since I do not have a Mac and therefore do not have much experience with them. However, the steps will be very similar, and I will try to note where things might be different for Mac OS X.
First, check all of the following:
iPod Software Update
andiPhone Software update
if they exist. If you are using OS X, the folder should be~/Library/iTunes/
.If none of the above work, do the following to place your iPhone into DFU mode. Some people have better luck with restoring with this method.