IPhone – Image capture “import error (-50)” images import fine, but won’t delete from phone

image captureiphonephotos

My iPhone 5 recently broke, so I got an iPhone 5s. I restored from a backup using iTunes, and configured any remaining settings fine.

Usually to take images from my phone's camera I plug the phone into the computer and use Image Capture, then drag the images from Image Capture to the file I want. I have the "delete after import" setting selected so that the images are removed from my phone after import to save space.

Now when I try this with the new phone it works fine on importing the photos, but I get an error (see attached screenshot) and the images don't auto delete from my phone.

Any ideas how I can resolve this?

UPDATE – Laptop & Phone Spec

My computer – Mid 2012 MBP 15" running osx 10.9.5

My iPhone – 5s running iOS 8.3

screenshot of image capture

Best Answer

I've noticed this is now solved on my iPhone. I'm not 100% sure how I did it but the 2 notable things I did very recently were:

  1. rename the iPhone from "iphone(3)" to "Sam's iPhone"
  2. turned off iCloud on the iPhone then turned in back on

Not sure which one solved it; would be good if any one who has this issue does the same and report back to be able to clarify.

Related Question