IPhone – I think the Apple ID was hacked, changed the password twice but failed, what to do

apple-idicloudiphonepasswordSecurity

I just had the weirdest thing happen on my iPhone 6s. I'm running iOS 10.0.2 and while I was sitting in my office, my phone lit up stating that a location in China is trying to access my Apple ID, I denied the access, but shortly after my phone started acting really crazy. No weird text messages or anything, but my iCloud/Apple ID was locked, I changed my password twice and tried to sign back in after unlocking and no luck. My location services also drained my battery in about 20 minutes from 98% to 39%.

What is going on? What should I do to reset everything and get my phone back to normal?

Best Answer

I recommend you contact Apple support immediately, and watch for any fraudulent purchases on the Apple Store and iTunes stores.

These links may be of help to you: https://support.apple.com/en-us/HT204145 (Apple support page for if you think your Apple ID has been compromised) and https://support.apple.com/contact (to contact Apple support).

Hope this helps!