When I try to move photos off my iPhone 7 on Windows 10 it suddenly stops saying "Error Moving File or Folder: A Device attached to the system is not functioning."
The error occurs on only some specific pictures or videos.
How can I get these photos/videos off my phone? I want really to keep them.
This is what I have tried:
- I have connected the phone via USB/lightning cable.
- I have tried using various different cables as well as different USB ports.
- I have tried powering the phone off and on again.
- I have tried hard reseting the phone by holding in the volume and power buttons.
The photos and videos work just fine if I view them on the phone itself.
I have tried sending the videos and images to myself using Signal. Then importing them on Signal on the PC.
However, Signal seems to compress the files (lossy) so this is not really a viable option.
I would like to avoid uploading them to Google Drive or similar and then importing them from there because I do not want to share my photos, etc. with Google or any other cloud provider.
I have captured a video of what happens here:
One more thing to add: I bought a completely new original Apple ligning-to-USB cable just to make sure it was not the cable.
Best Answer
On your iOS device,
Go to Settings > Photos and scroll down,
Find the “Transfer to Mac or PC” section.
And select “Keep Originals”.
It will resolve your current issue.