IPhone claiming low battery in cold weather

batteryiphonetemperature

With the cold weather, a rather odd problem appeared on my iPhone 4S – whenever I use the phone in weather below ~12 °C, it turns itself off and claims to be out of battery. This most often occurs when the battery is at 20-30 %, but isn't limited to that at all.

When it happens, I've found that rubbing the phone to heat it up helps, but that is a temporary fix, as it turns itself off again if exposed to cold again for a couple of minutes.

The fix has worked for quite a while, but it seems the phone can handle less and less cold – starting at about 10 minutes in -10 °C at 10 % battery left when it first happened, to about 3 minutes in 10 °C with 30 % battery. Therefore I have to ask – what can I do about it? I guess it will most likely have to be sent in for a replacement or repair, but I doubt this is covered by the phone's warranty (at least Apple's own)?

Best Answer

I would question two things about your framing of the issue (and will sidestep the whole repair discussion/issue entirely):

1) Apple's warranty does cover batteries that don't retain a percentage of their useful life based on aging at one, two and three years (two for most iOS warranty / coverage, but there are exceptions in some cases). You should open a ticket with them if you have coverage and see if they will repair it for you.

2) I use an iPhone regularly outdoors when the temperature reaches -30 C and even then, the decrease in capacity is temporary. While the device is colder than 0C - you get less juice out of the cell, but once you warm it (in a pocket, next to your skin to warm it temporarily - or when you are inside a heated space for long enough to warm the battery), the devices recover full capacity.

(You will want to watch to control condensation to prevent liquid damage / especially if you bring a very cold device into a warm humid space, that warm air will carry liquid inside the product. Similarly, a warm device when rapidly cooled could have liquid condense inside it and then freeze.) Devices left in a car overnight such as iPad and Mac also see no measurable decrease in battery life once I get them inside and warm - whether I charge them or not.

I'll leave the DIY repair / pay for a repair discussion for another thread where you get specific on what model, but from what I see, the environmental behavior is that cold batteries still have all the charge they took, but they don't produce as much voltage and current while they are cold.