My girlfriend's brother just ordered a new iPhone 6s and he tried setting up his phone but the store I believe keeps asking for a password for a Japanese registered email address. Assuming that's not meant to happen. Any reason this is happening? Is the phone refurbished or stolen and not new? Thanks for any info
IPhone – Bought new iPhone 6s. Asking for different apple id. Why
apple-idiphone
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Best Answer
It sounds like he has encountered Activation Lock. He can check that theory here:
https://www.icloud.com/activationlock/
The information provided would seem to indicate the device has been used before.