IPhone – Apple IPhone 5c does not allow incoming or outgoing calls

iphone

My IPhone doesn't allow incoming or outgoing phone calls. Starts to dial then just goes back to the contacts screen I can receive messages and send messages BUT only to people with an Apple device. Please help.

Best Answer

A couple of things to try:

  1. Try forcing it off (hold power button and home button down for 10+ seconds) and back on.
  2. Try removing and reseating the SIM.

  3. Make a test call to customer service (611 in the US).

  4. If none of the above work, you can reset network settings (Settings -> General -> Reset -> Reset Network Settings).

This is what any tech support (Apple Store, carrier) would have you do first.