When placing calls, I can’t hear the other person and they can’t hear me. The calls go through and can be answered but neither side can be heard. If I try and use voice memos, I can’t even begin recording. Any app that makes calls such as FaceTime or Facebook messenger fails if I try and call or answer a call. If I try and restart my phone, it gets stuck on the Apple that comes up when turning on for hours at a time. I’ve tried resetting, and updating and neither option has fixed the issue, just led to more hours stuck on the “Apple screen”. Apart from the audio and reboot issue, all other functions of the phone are working.
IPhone – Almost all audio-related functions are failing (iPhone 7)
iphone
Related Question
- IPhone 5C behaving like headphones are plugged in
- IPhone – Stop iPhone from vibrating when recording a voice message in Signal or WhatsApp
- IPhone – Stop iPhone from ringing on the Mac in Mojave
- IOS – iPhone 7 Plus randomly wouldn’t let me do things
- IOS – I can’t get messages from the iPhone to the car’s audio system – does iPhone support MAP
- IPhone – Can an iPhone 4S take microphone through audio jack
Best Answer
If you've tried restarting, updating, and factory resetting and have had no luck fixing the issues, you may need to send your phone in to Apple for repair. Getting stuck on the Apple screen for hours, even after reset, leads me to believe it's a logic board issue. Personal repair may be expensive, difficult, and will cause damage to the waterproof seal.