I went onto my iPhone 7 and tried to get into an app but couldn't I then tried swiping sideways along the screen but it wouldn't move. I tried turning it off but it got stuck on the sliding part and wouldn't turn off completely. I can't receive any calls and I'm now stuck on my lock screen and can't get into my phone because the code doesn't go in when I type it.
IPhone 7 is frozen and I can’t turn it off
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Best Answer
I would repeat this process two times 5 minutes apart and one last time 15 minutes later and them move on to the more painful remedies.
Once you’ve exhaused asking nicely and not so nicely for the device to redstart, you have options that require a computer or more time: