My 89 yr old Dad just died. Before I catch static, yes, I have a death certificate. He was somewhat forgetful and would often forget passwords and reset them (and forget those too). I have his phone and I know his iCloud ID but I do not know his phone unlock code nor his iCloud ID. When I try to reset his iCloud ID, it wants to notify his iPhone (which I cant unlock).
Can I:
- erase his iPhone — so it will be unlocked
- have iCloud send the password reset to the iPhone
- get into his iCloud and then restore the phone?
Best Answer
I guess your objective is to be able to use iPhone again and not recovering anything from the phone. You can follow this guide to erase your phone and remove the passcode.
https://support.apple.com/en-sg/HT204306