When I put my iPhone 5s on charge, it takes around 5 seconds to turn on and show the Apple logo. Then it turns on to show my lock screen and dies straight away.
It has been doing the same thing for the past 4 hours. What should I do?
iphone
When I put my iPhone 5s on charge, it takes around 5 seconds to turn on and show the Apple logo. Then it turns on to show my lock screen and dies straight away.
It has been doing the same thing for the past 4 hours. What should I do?
Best Answer
We'll need to troubleshoot the charging method first - then the device itself.
Troubleshooting the charging method, adapter, cable:
Compare packaging and writing on the cable:
Compare connectors and laser etchings:
Lightning to USB cable, Lightning-connector end:
The Apple-certified will have:
vs. counterfeit or uncertified will have:
Lightning to USB cable, USB-connector end:
The Apple-certified:
vs. counterfeit or uncertified:
Source: Apple
Troubleshooting the device itself:
Plug into power by one of the below methods:
If your device won’t charge or charges slowly:
If you have very low battery and plug into power, a black screen or a black screen with a red battery might appear for a few minutes. Follow these steps and try again after each:
Source: Apple