IPhone 5 locked to Japanese network KDDI

unlock

Hope someone can help me with my locked iPhone 5.
I was given it second hand in Japan and want to use it in New Zealand.
It used to be on KDDI.

When a Sim from NZ is inserted it shows invalid Sim.

I tried an R-Sim 9+ but no success.

How can I unlock this phone?

Also is there a difference between network and carrier?
Thanks

Best Answer

You need to contact your new carrier & see if they will unlock it. If the phone is legitimate, not stolen, doesn't have a blocked IMEI etc...

I can't say for NZ & it appears every carrier treats it differently, but here's a guide on UK networks & how they deal with it - might at least prepare you for the long conversation you might need with your own carrier.
http://www.macworld.co.uk/how-to/iphone/how-unlock-your-iphone-3501427/

There is an alternative of getting some backstreet phone shop to do it for you - but they tend to make you think it's illegal & you pay accordingly for their 'expert' advice & 'confidential service'.