I recently had a problem with my apple id on my ipad. I called apple tech support and was guided through some steps by the technician.She assured me everything was ok but during the process I had to enter my apple id password 5 or 6 times whilst I was screen sharing with her.She said the internet signal kept dropping and she could not see what was going on.So I entered my password which was working correctly and the verification codes 5 or 6 times.
My initial problem was to do with changing my apple id password and tech was very helpful. I am sure that I called the correct apple support and I got a follow up email from apple.Question is is this usual apple says very clearly not to share password with anyone.
IPad – Safety of sharing the apple password on screen with apple technician
apple-idipadpassword
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Best Answer
Did you give your password to the tech, or type it into a browser?
If you typed it into a browser and the dots appeared, the tech cannot know what the password is.
It can't hurt to change your password again if you are concerned about anyone knowing it.