IPad – Can’t get the photos and videos from iPad

ipaditunes

Here's the situation.

My sister went to Australia to visit our aunt and uncle there. She had my camera, and took a lot of photos and videos. Unfortunately, the camera ran out of memory, and she was forced to get creative.

She used our aunt's Windows 7 PC, and, through iTunes, stored some videos and pictures on her iPad, creating a new folder for it.

Upon getting back home, she tried to extract the pictures and videos from the iPad, but couldn't. She tried:

  • Importing it using Windows without iTunes – it's not in any of the folders.
  • Importing it using Windows with iTunes – it's also not in any of the folders.
  • She also tried it using a Mac with iTunes. She backed it up, and all the photos from the iPad did get copies on the Mac, except the folder she created.

The pictures cannot be edited or deleted in the iPad. She duplicated the album, and found out that the duplicated items can be edited and deleted, but still could not be found from the PC / Mac, backup or otherwise.

Amy suggestions?

Best Answer

For some reason iTunes photo sync (iOS Device -> Photos) is quite restricted regarding what you do with those photos after they are on the iOS device. Even Apple specifically says that you can't sync those photos from your iOS device to your computer.

As a result, I suggest trying iExplorer to copy the photos from the iPad to your computer.

If you had AirDrop on both devices, you could use that to transfer the pictures, but it would be a little painstaking as you would have to tap every picture to transfer.