Using Apple Configurator 2. I connect an IPad and hit prepare. It says that the device has already been prepared.
I erase the device, it restarts and goes through all the steps for setup (even though I chose to skip all steps for prepare).
On the apple configurator 2, during the restart process it tries to "Downloading activation records for device" and keeps going step 1 of 2, then 2 of 3, 3 of 4 etc…. It continuously fails and won't see the IPad as prepared.
The device restarts and appears like a regular device that I can setup as one usually would from the store.
I have no idea how to get the ipad to prepare so I can run it in single app mode.
Update
During setup it states the iPad is linked to my account (it was setup once before as a normal iPad).
Best Answer
When I unlinked my account to the IPad and used the configurator it worked on its own as expected.