Every time I try to download a free app or update an old app it said verification required. I sign in and it take me straight to the billing/credit card page and I can't get out of it. I have even tried putting in my card number and stuff and it just says that I have entered a wrong number but when I look at my bank account it shows that it took out $5.97. How do I make it stop so I can update my apps?
IOS – Why is saying verification required on the iPhone 5c
iosios-appstore
Related Solutions
It is indeed possible to create an Apple ID without a credit card, see "Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card" at http://support.apple.com/kb/ht2534.
If you entered credit card information in the past you can dissociate it from your Apple ID as follows.
On an iOS device
Open Settings.
Tap iTunes & App Stores:
Tap your account and select "View Apple ID".
Select
Payment information:
Select
None:
Confirm with
Done.
On a Mac
Open App Store.app:
Select menu Store>View My Account.
In the Apple ID Summary section locate the Payment Information line and click
Edit >:
Select
Noneas payment method:
Click
Doneto confirm.
If you don't see a "none" option, you may need to disable family sharing and then try the above steps again.
The credit card used must be issued in the country of the app store, in your case Japan. It's not enough to have the card accepted in the country (most cards are accepted globally).
Best Answer
Apple's servers are responsible for deciding if your device and account are in proper standing to make a purchase.
One of two things is happening:
With the little information you provided, more triage is needed to know which. You could get a second iOS device and wipe it clean / update it. If you can sign in and make one purchase there - try entering your card and verification details once there. Then making a second "purchase" which could even be a free app download, you will know if the problem is in Apple's side or on your device.
Alternatively, you'll have to start changing one thing on your iOS device and re-testing. If you have a backup, you could erase all content and settings and then set up the device making sure the date/time are correct and then repeat the steps above.
If not, make a backup and then start here:
http://www.apple.com/support/iphone/features/
You'll either use the Apple ID support link or perhaps try checking the status of the App Store or another link that grabs your eye - posting a new question here with update and details on your issue.