IOS – Why doesn’t Siri call a contact that it clearly understands

contacts.appiossiri

I have a contact entry with no first name and a last name of "Charles Schwab Customer Service". When I tell Siri "Call Charles Schwab Customer Service", it shows the words on the screen exactly as I've spoken them, so it clearly understands what I've said. But instead of calling the contact, it asks, "Call Jones Communication Customer Service on 336 Post Office Rd…?" Obviously, Siri doesn't connect what it knows I'm saying to the contact entry I want it to call.

What do I need to do to get Siri to make the call I want it to make?

Best Answer

when you ask Siri to call a company and it finds the company name on the web Siri gives you what he finds on the web. try for example to create a contact called Subway than ask Siri to call Subway you will see he looks first on the web.