ios-appstore
I am unable to download an app that I wish to use on an iPhone running iOS 12. Tapping the download button shows the download progress indicator, but the app download doesn't start.
The app store page of the app shows the following message:
The developer of this app needs to update it to work with iOS 11.
I am not using iOS 11, but iOS 12, running on an iPhone 8. So shouldn't the app download fine?
What can I do to install this app?
According to a previous discussion on the Apple Discussion boards, you should sign out and sign in again in your Store settings.
And if that doesn't work, their is always another fix, which involves downloading a 3th party software. No jailbreak required!
I have the same issue on my iPad, and if you search the store, it seems to be hidden. If I search the store on my Mac in iTunes, it shows up though.
The direct link to it is http://itunes.apple.com/us/app/itunes-connect-mobile/id376771144?mt=8
It also is a universal app, so it has an interface designed for the iPad.
Clicking this link on my iPad though still doesn't take me to the actual app. I think this may be a bug in the App Store. I can see it in iTunes on my computer and add it to my iPad that way.
After syncing it to my iPad through my computer, it launches fine, will connect, and looks good. The copyright on the app is 2010 though, so it looks like it hasn't been updated in a while (for example, no retina graphics on iPad). I did have a few times it threw an error saying it couldn't connect. I also don't have any apps in thee right now to test.
Best Answer
There is no way to download and install this app (unless the developer of the app updates it to work).
The above message is a bit misleading and is applicable for devices running iOS 11 and later.
The app in question is built in 32-bit mode only. An iOS app could be programmed by the developer in either 32-bit mode, 64-bit mode or both. (Note that only one single app is hosted on the App Store, no separate 32-bit and 64-bit version).
Apple started supporting 64-bit apps first with iPhone 5s which featured a 64-bit processor. All the subsequently released models of iPhone feature 64-bit processor.
Apple has stopped supporting 32-bit only apps starting with iOS 11. To run such apps on iOS 11 and later, the developer need to re-program it with support for 64-bit mode.
If you wish to use the app, your only resort would be to find an iOS device running iOS 10 or earlier (which supports the app), or contact the developer of the app and request them to update it with 64-bit support. You can find the contact information for the app developer on the App Store page of the app.
This is the official explanation by Apple as mentioned on the Apple Support page, About iOS 11 Updates:
Again, the same is applicable for iOS 11 and later.