IOS – Redownloading iWork for iPad apps without paying for them

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I bought an iPad Air 2 fourteen months ago. Recently I reset my iPad and now Pages, Keynote, and Numbers are not free — they ask for payment. How can I download them again without paying?

I tried to switch my iPad off and on and I tried another Apple ID, but neither of those worked. My device is fully upgraded to iOS 10.2.

Best Answer

When you set up your iPad and downloaded these apps, the iPad would have asked you to sign in to iTunes & App Store, then registered the apps to this Apple ID as it was the first used to download them. You must use this same Apple ID to re-download the apps later.

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