IOS – procedure to report a buggy iOS app in the app store

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I found an app on the iOS App Store available in both lite and paid version, but it has too many bugs. See the edit history for the name, but this is more about how I can get word back to Apple in general about bugs.

In this case, the app hangs and its GUI is not following Apple's HIG. I want to report to Apple about this app. Is there any standard procedure to do that?

Best Answer

The programmatic and direct feedback channels to Apple and the developer are as follows:

  1. Report a problem from the purchase summary in iTunes on a computer. This also is useful if you wish to ask for a refund in the case where the app was paid and doesn't function in your judgement.
  2. There is a general problem link in the store as well as a link to developer support. These are best for technical or minor bugs that don't ruin the app experience or if you expect it to get fixed and continue to use the app.
  3. You can write a formal review that Apple may eventually publish detailing why you feel the app is buggy or non-confomant with design guidelines or rules.
  4. You can rate the app in stars

Those three procedures are standard ways to provide feedback about buggy apps or problematic purchases. Deleting the app sends less formal feedback as your devices stop asking for updates to that title.

reporting problems from iTunes purchase history