IOS (iPhone) “Other” storage category is huge

iosiphonestorage

I referenced this existing question and numerous forum threads on the internet, but still have not found a solve besides restoring the iphone. Is there any known way to decrease the "other" storage category in iOS? I am in iOS 13 w/ an iPhone 11 Pro 64GB. My "other" category is 30 GB. I have tried everything with no avail short of restoring the phone from scratch and starting over. Open to ideas…

Best Answer

As Steve Chambers commented - this was the ONLY thing that worked:

  • Backup phone on itunes to your local computer (not iCloud).
  • Wipe/Reset phone completely. Delete all data and settings.
  • When it comes back up, plug into your computer again (or just leave it plugged into your commputer the entire time).
  • In iTunes, click restore from backup (the one you just made locally on your computer).

It will reload all your apps and settings to nearly the exact same (I had some things that randomly didn't restore properly and had to handle myself). You'll also have to login again to some apps, but others you won't.

It also takes a long time, and is generally a pain. But, given that this problem is all over the internet including on apple forums with no response or help from the company (typical), I will depend on this in the future too!

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