IOS – iPhone App Store Stuck

iosios-appstoreiphone

My App Store on iPhone (iPhone 4S with iOS 5.1) is stuck, I already contacted the support from apple. But maybe there is someone here with a similar experience.

Whenever I open the App Store, it looks like the apps keep loading.
Here is a screenshot:

screenshot

After 30 minutes, it still looks the same.
It can't be a connection error since Safari is running smoothly.

I've tried to reset my iPhone to factory settings three times, but it still looks the same.

Best Answer

I would try disabling your cell phone connection (Settings > enable Airplane Mode), then enabling Wi-Fi, and connecting to another Wi-Fi hotspot (you could even try a public one such as a local coffee shop or an Apple store). Perhaps there is some kind of filtering going on with your Internet connection.

If you have a 3G plan, you could (and probably should) do the opposite too:

  1. Set Airplane Mode to off (so that it uses your 3G connection)
  2. Turn Wi-Fi off
  3. Try accessing the App Store.