After updating to 8.4 two weeks ago, both cameras stopped working. The camera app shows a black screen and once you press any of the buttons the rest of them stop doing anything. The shutter button 'clicks' but does nothing, then the settings randomly disappear. No other modes work, though I can scroll through them. I can not change to the front camera. Other apps that use the camera will open, but I only get grey screens. (Some crash right away.)
I've restarted, updated to 8.4.1, but nothing. Any ideas?
IOS – IPhone 6 Camera Stopped Working after 8.4 Update
cameraiosiphone
Related Solutions
Since the phone is less than a year old, it will be covered by the default AppleCare warranty. I suggest contacting Apple, and they will probably just replace the phone outright.
This is a hardware problem. This comes up when the ribbon connector from the camera to the main circuit board comes loose or gets disconnected altogether. If you have the right tools and enough DIY skills to open up your iPhone, it's a very simple fix that should be fairly obvious to see. Otherwise, the Apple Store should be able to repair it for you (I would think free of charge, but who knows).
If you do want to take apart your iPhone and attempt the repair yourself, PowerBook Medic has some really nice instructions for taking apart all versions of iPhones from 3GS and above. They also sell replacement parts and will repair it for you as well if you want. (Disclaimer: I have no affiliation nor prior experience with this company, so use at your own risk.)
This is what the front camera of an iPhone 4 looks like:
That little white/silver part is what's probably come loose; just pushing down on it gently should allow it to snap right back in.
Best Answer
I found this in the Apple forum. Try this
https://support.apple.com/en-us/HT203040