IOS – iPhone 5c does not alert imessages from email addresses

iosmessages

I have an iPhone 5c running iOS 9.3.1

Why does iMessage only give me sound and alerts when a message comes from a phone number and not when it comes from an email address?

Best Answer

On the iPhone go to Settings --> Notifications --> Messages and make sure the following are all turned on, depending on what you want:

  • Allow Notifications
  • Show in Notification Center
  • Sounds --> <select sound>
  • Badge App Icon
  • Show on Lock Screen

Under Alert Style When Unlocked select either Banners or Alerts, depending on how you want to be alerted.

As mentioned by @bmike, your Do Not Disturb setting will affect if the alerts go thru or not.