I recently decided to get the ios8 update for my ipad but after the update, the ipad came up with the sign that I had to plug it up to iTunes. So I plugged it up to iTunes and it said I needed to restore my iPad to get the update. My screen was stuck on the same sign that showed connecting to iTunes so I didn't have a choice but to choose to restore and update. After I updated it, it was restored but there was an activation lock. I didn't recognise the email that is came up with that it was linked to. It was a personal iPad that I used for school so I was the only one who ever used it. I'm unable activate it because I don't know what email it is, even more the password to it. I have kept my receipt for buying the iPad and everything and it also said to try and remove it from Find my iPhone which I did but it still says I need to activate it with the email I don't recognise. Should I just bring it an Apple specialist? I'm sorry if this is very confusing but I have a lot of school documents on it and I have so much work to do for upcoming exams. I'm sorry if it sounds shifty because I don't even recognise the email it requires but please if there is anyone out there who can help me, I would really appreciate it.
IOS – I can’t unlock the ipad
emailiosipad
Best Answer
Send a note to the email address saying "Hey, did we accidently swap iPads? I seem to have yours - where is mine?" If in fact it is locked with someone else's AppleID, I think you are out of luck. These theft prevention types of systems are intentionally hard to bypass. If you can bring your receipts and the device to an Apple store, they might be able to assist you. Good luck.