IOS – How to reset device passcode on iPad, as erase procedure doesn’t seem to work

iosipaditunespassword

My iPad (2.5yo) has a device passcode that I seem to have forgotten, and only way around seems to be to "erase" the device (by pressing Home and top power button together to hard-reset), but that always simply restarts the device and does nothing else, i.e. it doesn't go into the so-called "Recovery mode" but instead boot into regular iOS where I can login to use various iOS apps. I was following procedure mentioned here: https://support.apple.com/en-in/HT204306#recovery

The device passcode is needed to "pair" the device with iTunes (on my Windows PC), as it is not paired yet, and nor is the device sync'd with iTunes.

Please note that I've already tried all passwords I could recollect and am at the 8th attempt, where device gets disabled for 15minutes, and for next wrong attempt, I think it'd get disabled for 1 hour.

Also, I am able to login to the iPad using touch-id, and launch applications etc. Only the "device passcode" is what I think I have a problem with.

Best Answer

To put your iPad in restore mode:

  • Connect your iPad to your computer (iPad and Computer turned on, iTunes opened on computer)
  • Press and hold Sleep/Wake + Home button until the screen goes black
  • Release the Sleep/Wake-Button but KEEP PRESSING THE HOME BUTTON until the iTunes logo appears on the iPad. Now in iTunes you should be able to press "Restore".

(The iPad Software will download, if the iPad exits restore mode while the download happens repeat the steps when the software finished downloading...)

NOTE: All the data on the iPad will be lost.

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