I am trying to remove a configuration profile that I previously installed on a device, using MDM. I am able to get the list of the installed profiles using the ProfileList command. I have no issues when trying to remove an old .mobileconfig file on a supervised device, but when I attempt to remove the same .mobileconfig file on a non-supervised device, I get the following error: The profile “xxxx” is not managed by MDM.
Despite this, Apple's documentation states that removing profiles using MDM is only possible if the profile has been installed through MDM (which is not the case for supervised devices).
My Question is: Is there a way to remove an old configuration profile that I previously installed on a non-supervised device that also hasn't been installed through MDM, using MDM? (to me, it makes sense that I should be able to, because at the end of the day, I distributed that profile on other people's devices and I am the owner of that .mobileconfig file…)
Thanks in advance
Best Answer
Distribute the same profile with identifier say 'apple.mdm.MyProfile1' through MDM and remove the same identifier using RequestType
RemoveProfile.