Several months ago the Groupon app had an update which I selected, but it never completed the update. It always shows up on the update list and when you tap it, it shows "Updating". The progress bar never moves. I can't stop the update and can't delete the app!
I've connected it to my PC and when I pull it up in iTunes, I'm able to move it from page to page, but it never shows the X in the upper left corner for deletion. I could do a reset of the iPod and probably get rid of it, but then I would lose the music I've transferred to it.
It's on an iPod Touch 4th generation, iOS 6.1.3.
Any other suggestions?
Best Answer
Have you tried deleting Groupon, or any other problematic app, directly from your device?
Hold your finger down on the app icon. When it wiggles, tap the delete button. After confirming and deleting the app, download it again from the App Store on your device.
I've had this same problem before. I'm not sure what causes the problem but this has always solved the problem for me.
I'm not sure why iTunes won't let you delete the application. Maybe this is because it first poles your device to see if it is updating. In such a case, it may prevent the deletion from occurring.
I hope this helps. If it doesn't, I'd like to know how the device responds when you try to delete the app from the hardware.