I have purchased an iPad Air with cellular but I cannot send and receive messages.
The name of the SIM company has appeared and I have connected it with my router. There is no icon for calling either, just an icon for messages.
calliosipadmessages
I have purchased an iPad Air with cellular but I cannot send and receive messages.
The name of the SIM company has appeared and I have connected it with my router. There is no icon for calling either, just an icon for messages.
iMessage is actually an instant messaging service, like Google Talk or AOL Instant Messenger, except iMessage is made by Apple and is only for Apple products. Only an iPhone with cellular can send SMS messages as well, and can automatically associate phone numbers of registered iMessage users with iMessage accounts, so if you try to use the app to send a text to a phone number registered to an iPhone, it will send an iMessage instead. iPads cannot send SMS messages to non-Apple devices nor an iMessage to a phone number not registered with iMessage from a Wi-Fi-only device.
Why not work through this checklist from Apple before contacting either the Carrier support or Apple Support?
Since you have a specific error message, you might also jump to one of the last steps first. Back up the iPad and restore it to factory new settings and re-test the SIM card that you think should be active.
I've needed to call Verizon to get a SIM card to be part of a shared pool of data, but any active Verizon SIM should work, so once you rule out the iOS software - re-verify that the SIM you have is truly active.
Best Answer
You can't without jailbreaking. The SIM for the iPad air is for the data network only. You can't make or receive phone calls, nor send or receive SMS/MMS messages.