IOS – EarPods Sound Works but Remote Control Doesn’t

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I have a pair of EarPods that came with my iPhone 5s. They worked completely fine until the other day. When I plug them into my iPhone or my iPad, the sound worlds completely fine but the remote interface just doesn't work entirely. I have looked into the apple support communities but couldn't find anything. I have tried Cleaning the headphone jack on both devices and I have tried updating to iOS 7.0.6 AND iOS 7.1(I'm a developer). This issue has been bothering me and I would appreciate any help.

Thanks

Best Answer

That sounds like a hardware issue with the EarPods.

If you have an apple store nearby you can take them in and try a new set. I've gotten one set of earbuds and one set of EarPods replaced with very little trouble.

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