IOS – Can’t sign up for Apple Music

apple-musicios

When trying to set up Apple Music on my daughters iPhone we get a message saying "Sorry, we've found a problem that prevents us signing you up for Apple Music at this time. We expect to have it fixed in a few days…"

screen shot

Two other family members have set it up with no problems.

IPhone 5 is the "faulty one" (others that work are iP5 and 6). All are running iOS 8.4

We have family sharing set up, each of us have separate Apple IDs (all linked to the same credit card).
Does anyone have any suggestions of how we may get this to work now (rather than just waiting?)

One clue may be that my daughter is the only one of us that has ever had an iTunes Match account (2 years ago, now lapsed)

Best Answer

I bet it is because she had iTunes Match. My father and I are both having the same problem and both of us has iTunes Match, but no one else is having problems with it.